Features How It Works Pricing Support Download

How Can We Help?

Got questions? We've got answers. If not, just reach out.

Email Support

Our team typically responds within 24 hours.

info@rizzalarm.com

Frequently Asked Questions

How do I cancel my subscription?

To cancel your RizzAlarm Pro subscription, go to Settings on your iPhone → tap your name at the top → Subscriptions → RizzAlarm → Cancel Subscription. Your subscription will remain active until the end of the current billing period.

The alarm didn't go off. What happened?

Make sure notifications are enabled for RizzAlarm in your iPhone Settings → Notifications → RizzAlarm. Also check that Do Not Disturb is not blocking alarms, and ensure the app has permission to run in the background. If problems persist, try reinstalling the app.

Can I get a refund?

Refunds for App Store purchases are handled by Apple. To request a refund, visit reportaproblem.apple.com, sign in with your Apple ID, find the RizzAlarm purchase, and submit a refund request. Apple will review and process your request.

The math is too hard / too easy. Can I change it?

Yes! When creating or editing an alarm, you can select the difficulty level for your math challenges. Options range from Easy (simple addition) to Insane (multi-step equations). Pro users have access to all difficulty levels and challenge types.

Is there an emergency way to turn off the alarm?

Yes. For safety, there's always an emergency stop option. Press and hold the stop button for 5 seconds to dismiss without completing the challenge. This is designed for genuine emergencies only.

Does RizzAlarm work with Do Not Disturb?

RizzAlarm is designed to work with iOS's alarm system. Make sure to enable "Critical Alerts" for RizzAlarm in your notification settings if you want alarms to bypass Do Not Disturb mode.

Will my alarms sync across devices?

Currently, alarms are stored locally on each device. Cross-device sync is on our roadmap for a future update. Your Pro subscription, however, is linked to your Apple ID and works on any device signed in with the same account.

I have a feature suggestion. How do I share it?

We love hearing from users! Send your feature suggestions to info@rizzalarm.com with "Feature Request" in the subject line. We read every suggestion and use them to prioritize our development roadmap.

Still need help? Email us at info@rizzalarm.com and we'll get back to you within 24 hours.